FAQ's

What exactly is a Retro Script cap?

It's a custom cap featuring your chosen word or phrase in the signature retro-inspired script font that was made famous in the 90's for sports teams from all leagues. The fact it's still on trend proves its timeless design. This will never go out of style - and that's why it's the best.

How do I design my own cap?


Simply head over to our Custom Cap Builder and enter your desired text. We'll handle the rest.

How long does it take to receive my custom cap?

Typically, custom caps are produced and shipped within 5–10 business days from date of order. Shipping times may vary based on your location and cap colour though. I do suggest allowing 4 weeks to be safe.

What are the available hat styles and colors for customization?

El Cappo uses ONE snapback style - the Yupoong Classic with green under visor. I will not use any other cap. it's that simple. It's a classic and closest resembles the iconic caps from the 90's.

For colours, there are many cap colours available. You can see the options at the custom cap builder form or reach out direct with any questions.

Do you offer bulk order discounts?

Hell yeah. There's a simple tiered breakdown matrix here - which is based on the amount of hats you order. Discounts kick in at hat #2 and keep getting better all the way past 100.

Do you accept returns or exchanges on custom caps?

Since each cap is made to order, we cannot accept returns or exchanges unless there's a defect or error on our part.​